Privacy Policy
At Noche, we take your privacy seriously. This policy explains how we collect, use, and protect your information.
SMS Communications
We use SMS to send you important updates about your date night bookings and service communications.
Message Frequency
We send a maximum of 3 messages per week. You can opt out of any message type at any time.
Data Protection
Your phone number is stored securely and we never share your personal information with third parties except as required for SMS delivery.
Opt-Out
Reply STOP to any message to unsubscribe, or disable notifications in your profile preferences.
What We Send
- Booking confirmations and updates
- Date night reminders and notifications
- Service-related communications
- Account security and verification
Information We Collect
We collect information you provide directly to us:
- Account Information: Email, name, phone number
- Preferences: Dating preferences, location, dietary restrictions
- Usage Data: How you interact with our service
How We Use Your Information
We use your information to:
- Provide and improve our date night planning service
- Send you relevant venue recommendations
- Process bookings and send confirmations
- Communicate with you about your account
- Ensure the security of our service
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Twilio: For SMS delivery (phone number only)
- OpenAI: For AI-powered responses (message content only)
- Legal Requirements: When required by law
Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and authorization
- Regular security audits and updates
- Limited access to personal information
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt out of SMS communications
- Request data portability
Location Services and Venue Discovery
We use location data to provide personalized venue recommendations and improve your date night experience:
- Current Location: We may request your current location to find nearby venues and provide relevant recommendations
- Saved Locations: Your preferred areas are stored to suggest venues in locations you frequent
- Venue Matching: Location data helps match you with venues that fit your preferences and accessibility needs
- Local Discovery: We use your location to discover new venues and experiences in your area
You can disable location services at any time in your device settings or profile preferences.
Third-Party AI Services
We use AI services to enhance your experience:
- OpenAI: Powers our AI concierge responses and venue recommendations
- Synthflow: Handles voice call interactions and booking assistance
- Booking Data: For actual venue reservations, we share your name and phone number with Synthflow to complete bookings on your behalf
- Venue Sharing: Your name and contact information may be shared with venues only when making confirmed reservations
- No Marketing Use: AI services do not use your personal information for marketing or share it with other third parties
AI interactions are logged for service improvement but are not used for marketing or shared with third parties.
User Profiles and Matching
Your profile information helps us provide better recommendations:
- Dating Preferences: Relationship status, interests, and dating goals help match you with appropriate venues
- Dietary Restrictions: Food preferences and allergies ensure venue recommendations meet your needs
- Budget Preferences: Price range information helps suggest venues within your budget
- Activity Preferences: Indoor/outdoor, casual/formal preferences guide venue selection
Profile data is used solely for venue matching and is not shared with other users or third parties.
Age Requirements
You must be at least 18 years old to use Noche. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
Cookies and Analytics
We use cookies and analytics to improve your experience:
- Essential Cookies: Required for basic site functionality and security
- Analytics Cookies: Help us understand how you use our service to improve features
- Preference Cookies: Remember your settings and preferences
- No Tracking: We do not use cookies for advertising or cross-site tracking
You can control cookie settings in your browser preferences.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
Contact Us
If you have questions about this privacy policy or our practices, please contact us at privacy@getnoche.com
Last updated: 21 July 2025